I’ve been extremely impressed with WPMU DEV’s service and support. Recently, my site went down and their technician (Luis) stepped in, diagnosed the issue and had it back up and running in minutes. He was calm, knowledgeable, explained exactly what went wrong, and made sure everything was stable before ending the chat. It felt like they genuinely cared, not just “here’s a ticket, good luck”. Beyond that standout incident, I’ve used their platform for plugin/hosting/maintenance work and they consistently deliver on these points: Outstanding support — Live chat response times are very fast; agents stay engaged and don’t pass ...

Excellent help, prompt service, a team with a wealth of knowledge and experience!

Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process. Also the managed panel is awesome, one dash for all!

I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the smallest Plus package (Bronze Plus) really makes a website fly. An absolute recommendation from me! PLUS: The support is fantastic. Whether live chat or support tickets. A good example of how things should work.

WMPU Alfredo to the Rescue Amazing results. Needed help connecting WMPU to cloned wordpress account. Alfredo was able to help me troubleshoot the issues and get me to the finish line. Thank you!

I had some problems running the security scan from the Hub (wpmudev/Defender Pro dashboard) and I have so many Cloudflare settings that it is hard to see which setting is blocking the access. Weirdly enough, when I added the other IP addresses to my custom rule (skip challenge) Cloudflare access logs said "No suspicious activity" and "Not mitigated" but it was still blocked. Sajjad Rahat found out for me that the free Cloudflare plan Bot Fight Mode does not respect custom rules if you're on the free plan. You have to get the Cloudflare premium plan with Super Bot ...

WPMU Dev is an amazing company with an amazing service. Every single time I asked for help, they provided it quickly and with no strings attached. I used their Forminator Quizzes plugin, which is very powerful and flexible as it integrates with my own php site seemlessly. The team helped me with some custom scripts and they worked for many years, but now I have to go, since I implemented my own quiz feature.

I am new to the Smush Pro & Hummingbird Pro Plugins and they are working well so far. Needed a little help on some parts that were not working and Alfredo was able to identify the issue in seconds. He also answered all of my questions with respect and care. I will be purchasing more licenses for all of my websites going forward and looking forward to improving our websites with your products.

Prompt support and extremely good response. Highly trust the tech support at WPMUDev! Thank you!

Support was very helpful and even when I had to leave and come back, the next support person could see my last chat and we picked up where we left off instead of having to explain everything over again. I got lots of good articles to walk me through things, and they stayed online with me while I tried their suggestions. It was all solved, and I couldn't be happier with the product and service!

Luis S. was extremely knowledgeable and helpful, post theme update my website went down and Luis S. was able to get me up and running within a few mins. Thank you

the best service in the 20 years I've been working. Sajjat Rahat is the best!

This is specifically about the customer support at wpmu. Natalia displayed phenomenal customer support skills. She was efficient, responsive, thoroughly read and understood my issue, resolved it, and took proactive steps to prevent future issues. I appreciate the support!

very helping and sympathetic.

I had a great experience working with Sajjad Rahat. He helped me set up my Google Console and configure redirection properly. He was very professional, knowledgeable, and efficient throughout the process. Everything was explained clearly, and he made sure the setup worked smoothly. I really appreciate his support and would highly recommend him to anyone looking for reliable technical assistance.

Great Product and support is exceptional

Fast and perfect support

The support and service offered by WPMU Dev is unparalleled. Truly a 5-star experience every single time. This time around it was Jasper - not only did he resolve the issue I was happening but he also went way above and beyond to help me resolve a technical issue unrelated to WPMU.

Shah is super helpful and quick to repond with good advise when we need it:)

Shah was extroardinarily helpful in resolving the issue of being able to assign Team Members and install the plugin on our new site, which was impeding us from launch!